FTP connection: Get your website online

Move your files easily onto your web hosting plan, via the FTP server

What is FTP?

FTP (File Transfer Protocol) is a protocol that allows you to store or recover your website's files on your Web Hosting plan.

How do I recover my FTP server address?

After you order a Web Hosting plan, you will receive an email with your login details.
Read our guide on how to put your website online.

Log in using FTP

Use one of the following free software packages, and you can put your website online in FTP without any fuss at all:

filezilla logo


FileZilla is an easy-to-use FTP client that allows users to log in to their Web Hosting plan remotely. You can use it to drag and drop your folders, or manage interrupted downloads, for example. With FileZilla, you can also use the website manager to manage several different Web Hosting plans. This software is available for Windows, Mac OS X and Linux.

Download FileZilla: https://filezilla-project.org/
Further information is available on our FileZilla guide.

cyberduck logo


Cyberduck is an FTP client that simplifies how users log in to their Web Hosting plans. With a user-friendly navigation interface, you can manage the tree-view of your folders, and transfer your files by simply dragging and dropping them. It also has a website manager.

This software is available for Windows and Mac OS X.
Download Cyberduck: https://cyberduck.io/

A multi-user and secure FTP

SFTP Protocol

SSH is a protocol that is completely secured by data encryption. Whilst the FTP sends unencrypted data through the network, the SFTP protocol associated with SSH allows encrypted and confidential files to be transferred.

More information available on our SSH Protocol page.


Are you an agency or a reseller? Do you have several websites? Centralise all of your websites on a single Web Hosting plan, using Multi-FTP.

Don't have a Web Hosting plan?